Financial Superintendence of Colombia prepares third comment round on conduct risk management system for fair treatment of consumers
The Financial Superintendence of Colombia told financial consumer ombudsmen it is preparing a third round of comments on its draft circular for a new Conduct Risk Management System, designed to strengthen how firms identify and manage risks to the fair treatment of financial consumers. Officials also underscored the ombudsmen’s independent role in consumer protection and flagged challenges linked to Decree 0368 of 2026 on open finance, data, and demographic shifts in financial service delivery.